FAQs

Frequently Asked Questions


In no event shall Caseman, Inc. be liable for any claim for incidental or consequential damages arising out of or in connection, manufacture, delivery or use of any product offered on this website or by literature received via US mail, E-mail, data files or fax. All products are guaranteed to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of purchase. Some manufacturers offer more extensive warranties. At its option, Caseman, Inc. will repair or replace the defective product. Caseman, Inc. is not responsible for carrier (UPS etc.) or incidental damages

RETURNS: All claims must be made within 30 days of shipping. No returns will be accepted without prior authorization from Caseman Inc. A 25% restocking charge will be applied to non customized molded products, unless the return is warranty related or because of a Caseman error. Special order items (i.e. custom fabricated cases) or modified items are non-refundable. Returns shipped C.O.D. will not be accepted. All returns must be properly packaged and clearly marked with the RA#, the customer is responsible for merchandise damaged as a result of improper packaging. All shipments back to Caseman, Inc. will be ground, unless authorized by Caseman.

Refunds will be issued after inspection of goods and proof of purchase.